Support
CareLuma helps care recipients and caretakers share simple daily check-ins and hydration updates.
Effective date: May 2026
Contact
For support, email support@careluma.app.
How do I create an account?
Open CareLuma, choose Create a new account, enter your email and password, then choose whether you are receiving care or helping someone.
How do I connect with a care recipient or caretaker?
A caretaker can create an invite code in CareLuma. The care recipient enters that code after signing in to link the two accounts into a care circle.
How do I delete my account?
Sign in, open Account, choose Delete my account, confirm the checkbox, and submit the deletion. Shared check-in and hydration history may not be automatically deleted in this MVP.
What should I do in an emergency?
CareLuma does not automatically call, message, alert, or monitor anyone. For urgent, severe, sudden, or worsening symptoms, call emergency services immediately.